FAQ

HYROX is the fitness race for Every Body. If you are over 16 years old and want to take on the challenge, you are more than welcome at HYROX.  With Pro, Open, Doubles and Relay Divisions, there is a race for every one. There are no maximum time caps or qualifications necessary. Did you know that our oldest competitor is 73 years old and still going strong.

HYROX is growing rapidly around the world and new countries and cities are constantly being added to the calendar. HYROX is normally organized in large indoor expo venues to make sure we can host as many athletes as possible. With over 12.000m2 of fitness, HYROX would cover 3 soccer pitches!

Age group Singles

The age groups are determined by the age at the time of the event.

(1) U24 (16-24)
(2) 25 – 29
(3) 30 – 34
(4) 35 – 39
(5) 40 – 44
(6) 45 – 49
(7) 50 – 54
(8) 55 – 59
(9) 60 – 64
(10) 65 – 69
(11) 75 – 79
(12) 80 – 84
(13) 85 – 89

Age group Relay

The classification of the age groups is based on the average average age of all team participants at the time of the event. 

(1) U40
(2) 40+

This will depend on your fitness level. The average HYROX finisher time last season was 1H:32M.  But the race has no time cap, there were finishers taking 3 hours whilst Hunter Mcintyre and Megan Jacoby hold the HYROX World Record in 54 and 58 minutes respectively.

HYROX is an official sport with worldwide rankings and results, ensuring standardized and comparable scoring. Please click here to view the competition rules for the different divisions.

In order to qualify for the HYROX World Championships, you need to participate in any of our global races during the season. Depending on your division and age group, a certain number of qualifying slots are awarded at each race. If you are one of those great performers, you will receive an invitation and have up to 48 hours to claim your spot, otherwise it will be allocated to the next competitor. Please note that there are no qualification spots for the HYROX Relay. At the HYROX World Championships in Manchester in 2023, there were over 2.400 participants from around the world!

Your start time will be emailed to you a week prior to the event so make sure you keep an eye out. You will also receive the Athlete Guide with all the official and practical information needed. Each division has their own start time slots. The time slots for the divisions will be communicated earlier so you have an indication of your start time. It is recommended that you arrive 90 minutes before your start time in order to allow enough time to register and warm up.

HYROX is designed to give your training a purpose. HYROX is ideally trained in a HYROX Partner Gym with certified trainers who professionally support you in your preparation. With our “Partner Gym Finder” you can quickly get an overview of which HYROX Gym is closest to you.

HYROX also provides you with new and innovative workouts every week, which you can integrate into your existing training. For more training content, follow HYROX on social media (@hyroxworld/@hyroxfr/YouTube)

You can make selected changes to your participation up to one week before the event. For more detailed information, please read our General Terms and Conditions (paragraph 6 Exchange/Re-Registration). Please note that the rebooking rules have changed compared to last season!

In general, these changes to your booking are possible (a detailed explanation can be found in the terms and conditions linked above):

Option A: Participant change (as long as gender and event remain the same)

Option B: Event change within the same year and region (as long as participants and gender remain the same and the event in the booked division is not sold out)

Option C: A change of divisions is generally NOT possible, except in one special case: A Doubles Ticket can be changed into a Single Ticket if a team member becomes ill. Please note that this will invalidate the 2nd starting place without a refund.

Refunds are excluded also in case of illness!

How to submit rebooking request:

Option A: You can now easily change the ticket holder yourself: Open the email that HYROX sent you after your ticket purchase. Click on the “Activate ticket(s)” button and you will be redirected to a confirmation page. You will find your booked tickets there. Click on the gray arrow of the ticket you want to change and then on “Change personalization”. You will now be asked to pay the processing fee. The ticket will then be reset and you can enter new athlete details. To send the ticket to another person, simply copy the url and forward it. Xou can also select the tickets you want to change in your customer account. You do not know how to create a user account or where to log in? The question is also answered in the FAQ! Look for the section “Create an account or order as a guest?”

For Option B and C please contact the support of our new ticketing portal via the following link

Spectators are welcome, because there is nothing better than starting in front of friends or family, right? The spectator area has been designed so your support can be close to you at almost every workout. Spectator tickets, like athlete tickets, can be purchased online on the event page of the HYROX website or on-site on event day (cashless). Children under 12 do not need a ticket, but must be accompanied by an adult.

You can always contact the customer support teams in the respective regions. Find all local support email addresses here!

If you have any questions about your booking of HYROX Paris use the support contact form and include your order number directly in your request.

You can make selected changes to your participation up to one week (The second last Friday before the relevant event weekend at 11:59 pm CET) before the event. For more detailed information, please read our General Terms and Conditions.

In general, these changes to your booking are possible (a detailed explanation can be found in the terms and conditions linked above):

Option A: Participant change (as long as gender and event remain the same)

Option B: Event change within the same region and to an already published event in the HYROX Ticket shop (as long as participants and gender remain the same and the event in the booked division is not sold out)

Option C: A change of divisions is generally NOT possible, except in one special case: A Doubles Ticket can be changed into a Single Ticket if a team member becomes ill. Please note that this will invalidate the 2nd starting place without a refund.

Refunds are excluded also in case of illness!

How to submit rebooking request:

Option A: You can now easily change the ticket holder yourself: Open the email that HYROX sent you after your ticket purchase. Click on the “Activate ticket(s)” button and you will be redirected to a confirmation page. You will find your booked tickets there (Alternative: search for your tickets in the customer account). Click on the gray arrow of the ticket you want to change and then on “Change personalization”. You will now be asked to pay the processing fee. The ticket will then be reset and you can enter new athlete details. To send the ticket to another person, simply copy the url and forward it. You can also select the tickets you want to change in your customer account. You do not know how to create a user account or where to log in? The question is also answered in the FAQ! Look for the section “Create an account or order as a guest?”

Option B: Just as with option A, you can make a transfer to another event on the confirmation browser page (you can get there via the order confirmation email after ticket purchase or via the user account). Click on the “rebook tickets” button (appears at the top right, above the first ticket shown) and follow the steps described. Please note that you can only complete the process if you have selected the equivalent ticket in the new event (division and gender remain the same and the event is not sold out) but you also have the option to purchase additional tickets in the rebooking process.

For Option C please (only!) contact the support of our new ticketing portal via the following link.

PLEASE NOTE: Requests for booking changes via the HYROX contact form or any other email addresses do NOT count as submitted!

You have the possibility to create an account with your email address. In the account, you will find an overview of your races including order confirmation and tickets. So nothing gets lost! In addition, it records your personal data, which saves time when filling out the form for later bookings. Of course, you can also book as a guest.

Important: HYROX takes place in different regions/countries. We work with separate booking systems for each country. This means that you have to create a separate account for each country for the respective events of a country. An account for your cross-country events is unfortunately not possible.

When you register online, you agree that we can send you event-related information to the email address you have provided. Additionally, we will send you a HYROX newsletter with further news about HYROX.

Of course, you are free to unsubscribe from all HYROX mails at any time, but please note by doing so you will miss out on valuable race information sent via email. If ou still desire to unsubscribe, this can be done directly via the unsubscribe link in the mail or by sending an email to the correct customer support team.

Click here to find the respective customer support team for your booked event.

Add “Race with a Friend” to your shopping cart when you place your order if you want to make sure you start with friends or family members at the same time (that means in the same starting wave). Whether it’s a head-to-head race or emotional support – Race with a Friend makes it possible! Important: You can start together with another athlete in the same starting wave, as long as you register for the same SINGLE division (not cross-gender). Only one participant has to pay the additional fee.

When you start (unless you are the first wave), you will be entering the race course with many other athletes already on it. Therefore, it is extremely hard to see where you are in your heat! This takes all pressure off our athletes. There is no time limit on stations nor running so you can complete it at your own pace!

No. However, when you sign up, you can estimate your finish time. Those who estimate themselves to be the fastest, will be in the first waves. Those who do not estimate your finish time will be randomly allocated to waves in their division.

All participants wear a timing chip around their right ankle, which is handed out at check-in on event day. The race course, as well as all workouts, are linked with timing technology, so that precise timing is guaranteed for each individual athlete. The finisher time and the exact split times of the individual workouts can be used to analyze your own performance afterwards and there is the possibility to compare yourself with other athletes worldwide and thus prepare even more specifically for the next race.

THIS link will direct you to the “Results and Rankings” overview, sorted by the HYROX Seasons. Via the “SEARCH” button you can easily search for your final race times by entering your name.

An event related briefing for the Singles and Doubles Divisions will always be uploaded on our Youtube Channel on the Monday before the race. This technical briefing explains the rules of the race and is mandatory for all athletes. So please watch it carefully. The relay teams will receive a separate briefing on site. The time of the briefing will be announced in time at the registration in the venue.

We offer a bag drop and changing rooms at every event. In the Athlete Guide, you will always find an overview map of the hall, where everything is precisely marked. Please hand in only small gym bags and put all your stuff inside. HYROX is not responsible for liability for lost items. Your bag must be picked up within 1 hour after your Finish. This service is for athletes only, not for spectators. HYROX races are mostly held in exhibition halls, which unfortunately do not provide showers.

The official event normally takes place between 8:00 AM and 9:00 PM* Each division will have their own start time. Your average division takes 1.5 hours to complete. Two weeks before the event we will announce the official wave times for each division.

3 days prior to the event you will receive your individual start wave time.  It is recommended you arrive 90 minutes prior to your division start time in order to allow enough time to register, warm up and go through a technical briefing.

Unfortunately no, you cannot wear your headphones while competing, please refer to the Official HYROX Rulebooks here for more information on what you can and cannot have on you whilst you race.

Per our rulebook, you cannot take water with you across the course, unless it is attached to you in the form of a hydration pack. It is also not allowed for spectators to pass your water at any point. The same applies to energy gels.

Throughout the course, located in the Roxzone, we have hydration stations where you can stop to take a cup of water to drink before continuing your race.

As much as we would like to make it possible: Animals are not allowed in the venues for insurance reasons and according to the house rules of the fairs.

For each division, there will be an age group winner’s ceremony for 1st-3rd place on the podium with a winner’s flag. Please refer to the Athlete Guide for individual Ceremony Times.

Each HYROX finisher will receive a finisher patch at the finish line. Neither flags nor patches will be sent by post after the event.

At each race, the top finishers in each age group qualify for the World Championships, the ultimate HYROX showdown at the end of each HYROX Season. Qualification slots are given in proportion to the number of athletes taking part. The exact number will always be published in advance in the Athlete Guide for the respective event. If you have qualified for the World Championships, we will send you an individual code by email, which will give you access to the registration form for the World Championships. The code is valid for 48 hours. Please note: This code enables you to register for the World Championships. The code is not a free code, but an access code for the sign-up. A starting place at the World Championships has, like the normal events, a ticket fee. A World Championships ticket is excluded from the regulations on rebooking.

After the 48-hour deadline, the second qualification round will start. This means that qualifying places that are not accepted will be given to the next athlete in the backlog procedure. The 48-hour deadline also applies here. If a coder is not redeemed within the deadline, the starting place for the respective person will be forfeited. The validity of the code will NOT be extended. It is expected that in spring 2023 athletes who have missed their deadline will have another chance to register for the World Championships within a limited time frame (first come first serve!).

At the World Championships, all competitors will compete in the HYROX Race with Pro weights. This applies to all athletes who have qualified in the Open and Doubles categories, with the exception of the Mixed Doubles who will compete with the regular men’s (Open) weights.

Throughout the season, the best athletes in the world compete for the 15 fastest times (men’s and women’s) and a place in the Elite Race at the World Championships, with the chance to win a total of $75,000 USD in prize money! From Season 22/23, the Elite15 athletes will also compete in a separate race at the European Championships and the US Championships (directly after the age group races).

You can always contact the customer support teams in the respective regions. Find all local support email addresses here!

If you have any questions about your booking of HYROX Paris use the support contact form and include your order number directly in your request.